Privacy Policy

Last Updated: May 15, 2023

1. Information We Collect

We collect information in the following ways:

• Information you provide to us: When you register for an account, request our services, or communicate with us, we collect personal data such as your name, email address, phone number, company information, and financial details necessary for providing accounting services.
• Information collected automatically: When you visit Mavefyy.com, we automatically collect certain information about your device, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
• Cookies and similar technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our accounting and tax preparation services
• Processing transactions and managing your account
• Sending service-related communications, including updates and security alerts
• Responding to your inquiries and providing customer support
• Analyzing usage patterns to enhance website functionality and user experience
• Complying with legal obligations and preventing fraudulent activity
• Personalizing your experience and delivering tailored content

3. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract fulfillment: Processing necessary for the performance of our contract to provide accounting services
• Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, network security, and marketing
• Legal compliance: Processing necessary to comply with applicable laws and regulations
• Consent: Processing based on your explicit consent, which you may withdraw at any time

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We determine the appropriate retention period based on the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

5. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Staff training on data protection and security practices
• Secure network infrastructure with firewalls and intrusion detection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: You can request copies of your personal data.
• Right to rectification: You can request that we correct inaccurate or complete incomplete information.
• Right to erasure: You can request that we delete your personal data in certain circumstances.
• Right to restrict processing: You can request that we limit how we use your personal data.
• Right to data portability: You can request a copy of your data in a machine-readable format.
• Right to object: You can object to our processing of your personal data for direct marketing or based on legitimate interests.
• Rights related to automated decision-making: You can request human intervention for decisions based solely on automated processing.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. When we transfer your data, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws, including the use of Standard Contractual Clauses approved by the European Commission.

8. Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by Mavefyy.com. This Privacy Policy applies only to our website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will promptly delete such information from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the contact form on our website or by mail at our registered office address.